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MGT 253   Risk and Quality Management    Credits: 3

The effective management of any enterprise - large or small, government or private - requires the capacity to manage risk and quality. This course examines how risks are identified, how risk impact assessments are made, how organizations plan risk mitigation strategies, and how risk events are handled once they arise. The course also examines key issues of quality management, taking the perspective that quality is what customers perceive it to be. Material covered in this course is a balance between subjective and analytical approaches to dealing with risk and quality.












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