MGT 359 Managing Modern Business Operations Credits: 3
Operations management (OM) is the set of activities that creates goods and services through the transformation of inputs into outputs. OM is one of the three major functions of any organization (manufacturing or service), the other two being financing/accounting and marketing. Unlike a project, which has a specific objective, a limited duration, and limited resources, an operation is ongoing with objectives and resources that can change over time. Developing a new levitating car is a project; manufacturing Toyotas is an operation. All managers need to know the principles of operations management. The course looks at fundamental principles of OM. It also examines the logistics and supply chain aspects of OM.