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E-commerce and Projects (UMTPM008)   Register Online
 
Overview

Today's technology is rapidly changing the environment in which projects are carried out. This course is geared to offer project professionals understanding of one of the most interesting developments that affect them: e-Commerce. It provides participants insights into the workings of e-Commerce, including an understanding of its technical underpinnings; its emerging role in driving business activity; and its strengths and weaknesses as a business model.

Objectives

To provide participants with insights into recent developments in e-Commerce and to show how e-Commerce is revolutionizing how business is carried out in general, and how it affects project work in particular.
What You Will Learn

  • What e-Commerce is, and how it is central to effective business activity today
  • Knowledge about how the different components of e-Commerce work, from back-office processes to front-end interfaces with customers
  • The central roles of business process reengineering (BPR), enterprise resource planning (ERP), and supply chain management (SCM) in integrating business efforts in e-Enterprises
  • How e-Marketing works, e.g., the role of web pages, the employment of partnering arrangements, the use of banners
  • How to deal with data security and payment security issues
  • The impact of e-Commerce on project management

PMBOK® Guide Process Areas

  • Initiating
  • Planning
  • Executing
  • Monitoring and Controlling
  • Closing

PMBOK® Guide Knowledge Areas

  • Project Human Resource Management
  • Project Integration Management
  • Project Communications Management
  • Project Procurement Management

Instruction

  • Course modules describing the technical and business aspects of e-Commerce developed by renowned experts in project management
  • Course Textbook: The Internet from A to Z, a book by John Cowpertwait and Simon Flynn
  • "Think and Review" section that helps you review key points of the modules
  • Answers to the "Think and Review" section
  • A final exam which contains multiple choice and true/false questions
  • Certificate of Completion.

Topics Covered

  • e-Commerce as a core business model
  • B-to-B, B-to-C, and C-to-C business models
  • e-Commerce components: portals, web browsers, plug-ins, HTML, Javascript, XML, search engines
  • Back-office and front-office processes.
  • Key processes: business process reengineering (BPR), enterprise resource planning (ERP), supply chain management (SCM), sales chain management
  • Security issues: payments security and data security
  • e-Commerce and projects

 
 
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