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What You Will Learn

  • Current thinking on what constitutes good quality products and services
  • How to employ a quality "outlook" to improve the quality of project processes and deliverables
  • How to use quality tools to improve quality performance on your projects

PMBOK® Guide Process Areas

  • Initiating processes
  • Planning processes
  • Executing processes
  • Monitoring and control processes
  • Closing processes

PMBOK® Guide Knowledge Areas

  • Project Integration management
  • Project Scope Management
  • Project Quality Management
  • Project Risk Management


  • Course modules containing cutting-edge knowledge developed by renowned experts in project management
  • Course supplemental reading: Quality Management Demystified, by Sid Kemp
  • "Think and Review" section that helps you review key points of the modules
  • Answers to the "Think and Review" section
  • A final exam which contains multiple choice and true/false questions
  • Certificate of Completion.

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