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Decision Making (UMTPM236)   Register Online

Project professionals are decision makers. The better their decision making skills, the better they perform on their projects. The most important decision making skills for them to master are those that deal with basic realities that are seldom covered in decision making courses. This course focuses on seven decision making realities that project professionals should understand. It covers such topics as the need to thoroughly understand a decision's social space, to be on the lookout for scalawags, and to recognize that when bringing together facts to inform a decision, what you see is often not what you get. It points out that nearly all decisions of consequence require balancing the contending needs of multiple players – and that the biggest part of a decision maker's job may be to get these players on the same page. And it examines recent group decision making trends, which suggest that leaderless, distributed decision making is here to stay. This course is based on research carried out by PMIWDC chapter member J. Davidson Frame while writing Framing Decisions: Decision Making that Accounts for Irrationality, People, and Constraints (Wiley, 2013). Dr. Frame is author of eight project management books, two of which were business best sellers. He taught decision making courses at George Washington University for nineteen years – where was Chair of the Management Science Department. He served on PMI's Board of Directors and was PMI's Director of Certification and Director of Education Services. He is a PMI Fellow.

The course includes 8 learning modules, 11 instructor videos, UMT Think&Review™ exercises, a final exam, and a certificate of completion which makes students eligible for 30 PDU credits (given upon exam completion). Plus, each student receives a free copy of the course text, Framing Decisions.


After completing this course, students will know how to integrate decision making fundamentals into their project management efforts. They will have a solid grasp of the social, psychological, economic political, moral and neurological underpinnings of decision making, enabling them to make good decisions by handling them in their proper context. They will be able to surface the practical realities of decision making, which are very different from what decision making canon preaches.
What You Will Learn

  • The practical realities of decision making
  • Accommodating irrationality, people, and constraints
  • How to reconcile the conflicting perspectives of different players involved in the decision making process
  • How to identify and analyze a decision's social space, focusing on five key players: decision makers, decision implementers, stakeholders, the community, and external forces
  • How to use the Seven Reality Checks to avoid making bad decisions
  • How to make viable decisions in a group decision making setting
  • The role of the brain in intermediating decisions
  • Techniques for prioritizing alternatives

PMBOK® Guide Process Areas

  • Initiating
  • Planning
  • Executing
  • Controlling
  • Closing

PMBOK® Guide Knowledge Areas

  • Project Integration Management
  • Project Scope Management
  • Project Time Management
  • Project Cost Management
  • Project Human Resource Management
  • Project Risk Management
  • Project Quality Management
  • Project Procurement Management
  • Project Communications Management

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